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Stone Heart — Return & Refund Policy

We want you and your pet to be completely happy with your purchase. If you're not satisfied, we're here to help.

30-Day Returns You have 30 days from the date of delivery to request a return. Items must be unused and in original condition.

How to Return Email us at support@stoneheart.com with your order number and reason for return. We'll guide you through the process.

Refunds Once we receive and inspect your return, we'll notify you within 2 business days. Approved refunds are processed within 10 business days to your original payment method.

Damaged or Wrong Items If you received a damaged or incorrect item, contact us immediately at support@stoneheart.com and we'll make it right at no cost to you.

Contact Email: support@stoneheart.com Location: Mahwah, New Jersey, USA